Data Protection Policy

acb65 Privacy Policy

Your personal information is of the utmost importance to us. Find out clearly how your privacy is protected.

Last Updated: January 1, 2026

1 Introduction & Commitment

Acb65 is a trusted online gaming platform for users in Bangladesh. Our Privacy Policy is a transparent agreement between us and you — it clearly explains what information we hold, why we hold it, and how we keep it secure.

When you open an account, play games, or make a deposit on acb65, you share certain information with us. This Privacy Policy explains how that information is used. We believe transparency is the foundation of trust, so this policy is written in plain, straightforward language — no complex legal jargon.

acb65 never sells your personal information to third parties. Protecting your privacy is a core part of our commitment to you.

This Privacy Policy applies to all acb65 services, websites, and mobile apps. By continuing to use our platform, you are considered to have accepted the terms of this policy.

2 What Information We Collect

Acb65 only collects the information needed to deliver the best service to you and to meet our legal obligations. We never ask for data that is not necessary.

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number At the time of registration
Contact Information Mobile number, email address At the time of account registration
Financial Information Mobile Banking/Nagad number, transaction history During deposit/withdrawal
Technical Data IP address, device type, browser At each login
Gaming Data Game history, bet amounts, wins/losses During gameplay
KYC Documents NID/passport copy, selfie During identity verification

Acb65 does not collect sensitive information beyond the above, such as religion, political views, or medical data. We follow a minimal data collection approach, gathering only what is strictly necessary for defined purposes.

3 How Your Data Is Used

Acb65 uses your information for the following purposes. Each purpose is specific and necessary to ensure you receive our services:

  • Account Management: To create your profile, verify your login, and ensure secure access to your account.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • KYC Verification: To verify age and prevent fraudulent activity.
  • Customer Support: To resolve your issues quickly and provide personalized support.
  • Security Monitoring: To detect and prevent suspicious transactions or activity.
  • Promotional Offers: To send you relevant bonuses and offers based on your preferences.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Platform Development: To analyze user experience and improve service quality.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your account settings or by contacting our support team.

4 How Long Data Is Retained

Acb65 retains your information only for as long as necessary. All data is stored securely while your account remains active.

  • For legal compliance, financial transaction data may be retained for up to 5 years after account closure.
  • KYC documents are retained after account closure in accordance with regulatory requirements.
  • Gaming history is retained for a minimum of 3 years for dispute resolution purposes.
  • Technical logs are automatically deleted after 90 days.
  • Marketing-related data is deleted immediately upon opt-out.

Once the retention period ends, data is permanently deleted using secure methods to ensure it cannot be recovered.

5 Sharing Data with Third Parties

Acb65 never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Service Providers: Mobile Banking, Nagad, Rocket — only the information necessary to process transactions.
  • KYC Verification Partner: With authorized agencies for identity verification.
  • Law Enforcement: When required by a court order or legal obligation.
  • Technology Service Providers: For hosting and cloud services — they are not permitted to use your data on their own behalf.

All third-party partners are contractually bound under acb65's privacy policy. They may not use your data for their own purposes.

We never sell, rent, or share your information with advertisers, data brokers, or any other commercial entity. This is a core principle we will not compromise on.

6 Cookies & Tracking Technologies

Acb65 uses cookies and similar technologies on its website. These help improve your browsing experience and keep the platform running smoothly.

  • Essential Cookies: Required to maintain login sessions and site security — these cannot be disabled.
  • Performance Cookies: To monitor site performance and errors.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To analyze user behavior and enhance our services.

You can disable non-essential cookies at any time through your browser settings, though some features may not function properly as a result. A cookie consent banner is displayed on your first visit to our site.

7 Your Privacy Rights

Every acb65 member has specific rights over their own data. We respect these rights and act on them as promptly as possible.

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data upon account closure, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Object

You may opt out of marketing or profiling at any time.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 7 business days.

8 Child Protection Policy

Acb65 strictly does not serve anyone under the age of 18. We do not collect data from minors, and our KYC verification process is in place to prevent underage access to the platform.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using acb65, please notify our support team. We will take immediate action.

9 Technical Data Security Measures

Acb65 uses industry-standard technology to protect your information. Our security infrastructure is regularly reviewed and improved.

  • SSL/TLS Encryption: All website and app connections are encrypted.
  • AES-256 Data Encryption: All stored sensitive data is encrypted.
  • Two-Factor Authentication: An additional layer of security for your account.
  • Real-Time Fraud Monitoring: Suspicious activity is detected automatically.
  • Regular Security Audits: Audited by third-party experts.
  • Access Control: Only authorized staff can access the information they need.

In the event of a data breach, we will notify affected members within 72 hours and take immediate steps to resolve the issue.

10 Changes to the Privacy Policy

Acb65 may update this Privacy Policy when necessary. For significant changes, we will send a notice to your registered email and post an announcement on the website at least 30 days in advance.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may close your account.

Always check the "Last Updated" date at the top of this page — it indicates the date of the most recent version of the policy.

11 Contact & Complaints

Contact us for any privacy-related questions, requests, or complaints. Our dedicated Privacy Team is always here to help.

  • Email: [email protected]
  • Live Chat: Via the chat icon at the bottom right of the website
  • Response Time: Usually within 24–48 hours

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority. We are always committed to resolving matters through a fair and transparent process.


Why acb65's Privacy Practices Can Be Trusted

We protect your information not just in words, but in practice

End-to-End Encryption

Every transaction and piece of personal information you share is protected with AES-256 encryption. No third party can access this data.

No Sale of Data

Acb65 never sells your information to any advertiser or data broker — that is our firm and unwavering commitment.

Your Control Over Your Information

View, update, or request deletion of your data at any time. You are in full control.

Minimal Data Collection

No data is kept beyond what is necessary. Once the retention period expires, data is automatically deleted.

Strict Access Control

Only relevant staff have access to specific data. Every access is logged and monitored.

Rapid Breach Notification

If a data issue occurs, you will be notified within 72 hours and prompt action will be taken to resolve it.


Safe & Trusted

Your information is secure. Play with peace of mind!

You've read the acb65 Privacy Policy. Now open an account with confidence — every piece of your information is protected to the highest standard.

Data Secured SSL Encrypted Trusted Platform
বাংলা